Technety

About US

Technology that works for your business

We help organizations simplify technology through reliable IT support, Microsoft 365 security, cybersecurity training, automation and web development.

48 hrs

To a complete Microsoft 365 security assessment

+40%

Average Microsoft Secure Score improvement after onboarding

5 min

Average response time on support requests

12+

Years of founder-led IT and Microsoft 365 expertise

Our Mission

Technety exists to give smaller organizations the same standard of technology support that larger companies rely on. Good IT is not about owning the newest tools. It is about systems that are patched, backed up, secured and properly understood, looked after by people who know your environment

Who We Are

Technety is a Canadian IT solutions company helping businesses

We manage the technology environments of small and midsize organizations across Canada: the laptops and servers, the Microsoft 365 and Google Workspace tenants, and the security controls wrapped around them.

HOW WE WORK

Four things we hold to

The same four steps on every engagement, whether it is a single project or the whole IT function.

  1. Plain language

    Plain language

    We explain what we are doing and why, without hiding behind acronyms.

  2. Prevention over firefighting

    Prevention over firefighting

    The best IT work is the outage that never happened. We would rather spend our time preventing problems than being praised for fixing them.

  3. Security by default

    Security by default

    Multifactor authentication, least privilege access and checked backups are baseline. They are not upsells.

  4. Straight answers

    Straight answers

    If a product or project is not worth your money, we will say so. We would rather give you an honest recommendation than an easy sale.

Benefits

Why Managed IT Makes a Difference

Increase Productivity

When systems are stable and support is quick, your team stops losing hours to technology and gets that time back.

Lower IT Costs

Predictable monthly support instead of emergency call outs and the salary cost of a full internal team.

Improve Security

Continuous patching, hardened identity settings and monitoring that catches problems while they are still small.

Scale with Confidence

Onboarding a new hire or opening a second location should take hours, not weeks. We build environments that grow cleanly.

Peace of Mind

Your systems are being watched, your backups are checked, and you always know who to call.

Our Services

Everything your business needs from an IT partner

Five service lines and one team. Take the whole function as a managed service, or start with the piece causing you the most pain.

Proactive IT Support

Continuous monitoring, a help desk that answers, and patching that happens before something breaks. Your people get a real engineer who knows your environment.

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Proactive IT Support

Microsoft 365 and Google Workspace

Administration, security and Copilot readiness for the platforms your business runs on every day. Email, files and identity, configured and protected the way they should be.

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Microsoft 365 and Google Workspace

AI and Automation

We find the repetitive work buried in your operations and automate it: reporting, approvals, onboarding, data entry between systems.

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AI and Automation

Cybersecurity Awareness Training

Your people are the most targeted part of your business. Simulated phishing and short, practical training that measurably lowers how many of them click.

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Cybersecurity Awareness Training

Website Design

Fast, secure, accessible websites built to be found, then actually maintained. Design, build, hosting and patching from a company that does security for a living.

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Website Design

Our Partners & Network

Working together with organizations across Ottawa to create collective impact

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sainsbury's
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sainsbury's
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target
sainsbury's
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Inside Technety

A look at how we work and the people you will be dealing with.

FAQs

Frequently Asked Questions

Technety is a Canadian IT solutions company. We handle day to day IT support, Microsoft 365 and Google Workspace administration and security, cybersecurity awareness training, AI and automation, and business websites for small and midsize organizations.